HP has been known to use firmware updates to block non-HP toner cartridges. While controversial, some updates are designed to improve print quality and prevent damage from low-quality supplies. Conversely, later updates have added "HP Cartridge Policy" settings that allow administrators to choose their tolerance for third-party alternatives.
On the printer touchscreen, swipe down the dashboard and touch the (gear) icon. Printer Maintenance Update the Printer Method 3: HP Download Manager (For Multiple Units) hp j8013e firmware
Updates ensure the print server communicates correctly with Windows 10, Windows 11, and the latest macOS versions. HP has been known to use firmware updates